FAQ

Click the links for answers

Rates, costs and discounts
 Will I get the early bird rate if I register before the cut off date?
Can I call or email you to get registered?
What other costs should I consider?

My Invoice
When will I receive my invoice?
What are the payment terms?
Can I pay by credit card?
What will my invoice include?
Will my invoice be emailed direct to me?
Will I pay VAT?

My partnering account and my online profile
How do I receive confirmation of my registration and partnering details?
How do set my availability and book meetings at the conference?
Why does my profile appear on 2 different websites?
Who sees my profile?
I don't want to receive emails from other delegation members
How do I send a message to another delegation member?

My Optional extras
What networking is available at the conference?

Rates, costs and discounts
  • Rates are shown at http://biopartner.co.uk/events.php
  • The early bird rate applies until the advertised date and then increases by €200/$200.
  • We are not able to discuss your registration or invoice on the phone and we need to record your details and agreement to T&Cs in our online system, so please register online and email us with any query

My invoice

  • Our invoices are usually sent out on the first Friday following your registration, as email attachments from our online finance system. Our members receive extended payment terms and will not be invoiced until approximately 8 weeks before each event.
  • Payment terms are 15 days, or 30 days members, 5 days new accounts. If you have exceeded these terms in the past we may ask for a PO number or payment before we accept your registration.
  • Charges levied by credit card merchants would make our business as a non-profit trade body unsustainable, and if you can't pay by bank transfer we will issue a new invoice with a 3% credit card surcharge.
  • Members will receive a code to register direct. Non members will be registered and invoiced by BioPartner UK.
  • Your invoice will be emailed to you and/or your named assistant or finance contact.
  • No VAT is payable on events organised by US-based partners.

My online profile

  • Your partnering login details are sent directly from BIO. If you do not receive the email, you can access your account at the BIO website.
  • Login to the BIO partnering website and publish your profile and availability. We recommend blocking out the first and last timeslots to avoid an unmanageable schedule.
  • In addition to your partnering profile, we offer promotion of your company in our own delegation directory. This is not linked to the conference website.
  • The directory is publicly visible and the link is circulated to overseas networks and all UK attendees, and appears on several BioPartner web pages.
  • Login using your email address and reset password option. Open your Account and click your name at the left of the page to open your personal details edit form. Check the 'Disable emails' box. Click Save at the end of the form.
  • Use the Search function to find someone, then click 'send message'. Both parties receive a copy of the message you create.

My Optional extras

  • All networking opportunities will be posted on this site.


Any other questions? Send them here for inclusion and an answer by email